Question: when customer is using the 1st generation nGWY gateway and loses power for an extended period of time what should be done to re sync the device time verses setting it every time.

Answer: Customer should set the network time protocol (NTP) in sensor view on the properties page of the gateway. There is a NTP server field that need to be filled with an IP address. Link below provides a current list of NTP servers from the NIST.

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