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nLight Diagnostic Logs: What Is Included In An nLight Diagnostic Log?

When you pull an nLight "diagnostic log" from the "Network Management" tab, the following information is included in the .SVDO file that is created:

  • A backup of the current SensorView database
  • All historical SensorView, BACnet, and GreenScreen logs (this does NOT include the GreenScreen PostgreSQL database information)
  • The SensorView installation log
  • The most recently read copies of configurations files on nGWY devices:
    • xml or devices.xml (as appropriate)
    • xml
    • xml (as appropriate)
  • nGWY2 messages and status logs
  • Device health can be included, but the “device health” box must be checked
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