When SensorView and Gateways are connected via a LAN, generally the Gateways will automatically discover and populate in SensorView. In a WAN situation the user will need to manually input the IP address of the nGWY into SensorView, in order to discover the nGWY. The WAN configuration does tend to be more likely to encounter IT restrictions on communications, so the IT network manager should refer to http://nlightcontrols.com/wp-content/uploads/nLight-IT-Requirements-App-Note.pdf to make sure they allow for proper communication. This document shows all necessary ports for the Gateway 2 and SensorView to communicate.
SensorView: Can SensorView Communicate With Gateways If On A WAN (Wide Area Network) Instead Of A LAN (Local Area Network)?
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