The issue is that there are no show files or the Easyl cannot access the memory. The Easyl Solo has an eeprom whereas the Easyl Pro/Touch have an SDCard.
Go to the menu and restore defaults and see if it then has shows. If not, there is an option to format the disk. You might have to restore defaults after that.
If that doesn’t work and it is a Pro/Touch, check the SDCard (inside the unit) and make sure its plugged in fully. Make sure that it’s not faulty.
If that doesn't work, the unit is defective.